Support

Cup Chase is made by one person. Write to me and you get a real answer.

Contact

baohuynhc@gmail.com

Telling me your device and iOS version, and what happened just before the problem, usually saves a round trip.

Purchases

I bought revives and did not get them. Open the shop and tap Restore Purchases. Apple sometimes confirms a payment minutes after the game has moved on; restoring re-applies anything already paid for. If it still does not appear, email me with the receipt Apple sent you.

I want a refund. Purchases are handled entirely by Apple, so refunds go through them — reportaproblem.apple.com. I never see your payment details and cannot issue a refund myself.

Progress

My best level disappeared. Progress is stored on the device itself, not on an account, so deleting the app deletes it. There is no way to recover it afterwards — not even for me.

My score is wrong on the leaderboard. Leaderboards run through Apple's Game Center. Make sure you are signed in under Settings → Game Center; scores earned while signed out are never submitted. Email me to have a score removed.

Privacy

What the game collects, and what leaves your device, is set out in the privacy policy.

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